Privacy Policy – EvoucherGiftCards

Srihitha Gifting Solutions Pvt. Ltd. is the exclusive owner of the EvoucherGiftCards brand, which operates and manages the website www.EvoucherGiftCards.com.

We at EvoucherGiftCards highly value your privacy and are committed to safeguarding it in every way. Our platform offers a wide range of shopping and dining experiences, special deals, gift cards, and corporate benefit cards with the goal of delivering a rewarding and comprehensive experience for all our users.

By using our website or services, you consent to the collection, storage, and use of your personal information (including updates you provide) in accordance with this Privacy Policy.

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1. User Information We Collect

During the registration process or while accessing certain services, we may request the following details (as applicable):

· Name

· Email address

· Age

· PIN code

· Payment details (credit/debit card)

· Biometric data

· Password

· Profession, interests, and other profile-related details

This information helps us improve our services, customise your experience, and ensure smooth and secure transactions.

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2. Use of Information

We may use the information provided by you to:

· Operate and manage our services

· Enhance security

· Improve user experience

· Develop new features and offerings

Information already available in the public domain, disclosed under the Right to Information Act, 2005, or any applicable law, will not be considered sensitive.

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3. Cookies & Tracking Technologies

We use cookies and similar tools to:

· Assign a unique User ID for personalised experiences

· Understand user preferences

· Improve website responsiveness

Cookies do not access data on your hard drive or personally identify you unless you choose to share such information (e.g., by registering on the site). Advertisers on our site may also use cookies, which we do not control.

Our servers may automatically log information such as:

· Your IP address

· Browser type

· Pages visited This data helps us analyse traffic, customise content, and provide location-based services.

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4. Information Sharing

We will not share your sensitive personal information with third parties without your consent, except in the following situations:

a) Legal or Regulatory Requirement – When required by law, court order, or government authority to verify identity, investigate offences (including cyber incidents), or enforce our terms.

b) Group Companies & Service Providers – To process information on our behalf, ensuring that recipients follow our instructions, maintain confidentiality, and uphold security safeguards.

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5. Accessing & Updating Personal Information

We make reasonable efforts to provide you with access to your personal data and allow updates or corrections where necessary. Requests may be denied if:

· They are repetitive or excessive

· They require disproportionate technical effort

· They compromise others’ privacy

· They are impractical (e.g., data stored on backups)

Deletion of data may take time due to backup systems.

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6. Information Security

We take robust measures to protect your information, including:

· Internal reviews of data handling practices

· Encryption and secure storage

· Firewalls and password-protected servers

While we strive for the highest security standards, no system is completely impenetrable. Data transmitted over the Internet may still be accessed by unauthorised parties. Information posted on public forums remains accessible to anyone with Internet access.

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7. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices, services, or legal requirements. We encourage you to review it regularly.

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8. Grievance Redressal

If you have any concerns, complaints, or objections regarding our content, privacy practices, or terms, you may contact our designated Grievance Officer:

📧 Email: info@evouchergiftcards.com All complaints must be sent electronically and duly signed.